Service Support Systems
Textile Control - Merchandise Tracking Throughout Production Process
Automated Soil Sorting System
Custom Designed billing software with On-Line Access
Bar-Code Scanning of Garments
Hand counting for all Specialty Items
Secure website for customers to access production and billing information for their property(LIMS)
Security
Truck Seals to secure merchandise during shipment to and from each hotel.
Webcams throughout Production Facility
Quality Assurance
Daily Sampling of Finished Merchandise
Computerized Control of Wash Process
Monthly Testing of wash chemistry by the International Fabricare Institute
Monthly Review Meetings with Customers
Rapid Response to Daily Issues
Daily Checklists to monitor all Critical production steps
Formal Training programs for all staff members
Textile Cost Management
Monthly Textile Inventory Reconciliation Reports
Annual Laundry and Textile Budget Preparation
New Product Evaluation
